What Kinds of Attachments Can I Use When Replying to Amazon Customers?

You can send one or more attachments to a buyer. You can also receive attachments from buyers. Images larger than 10MB may be compressed to enable delivery.

The following document formats are supported:

• Text files (.txt)
• PDFs (.pdf)
• Word documents (.doc and .docx)
• Image files (.jpg, .gif, .tiff, .bmp, and .png)

Note: Amazon may remove any attachment that contains inappropriate content.

Last updated 2/21/2019.